• Formal People Management: Act as the direct people manager for software developers (including backend, frontend, and integration specialists) and QA engineers.
• Career Development & Coaching: Manage performance reviews, individual professional growth plans, career progression tracking, and general professional coaching.
• Collaboration with Technical Leads: Partner closely with internal Engineering Leads, who provide technical mentorship and day-to-day architectural guidance, to synthesize holistic performance evaluations.

• Agile Orchestration: Facilitate daily standups, sprint planning, backlog grooming, and retrospectives, safeguarding healthy Agile/Kanban practices.
• Workflow Engineering: Own the operational configuration and integrity of Jira. Monitor key delivery metrics (e.g., cycle times, throughput) to identify and resolve systemic bottlenecks.
• Documentation Quality: Oversee processes to ensure design documents, system APIs, and live code implementations remain synchronized, preventing documentation drift and protecting QA test coverage.

• Resource Forecasting: Lead resource capacity planning and velocity forecasting using Jira and timesheet management tooling.
• Efficiency Tracking: Standardize capacity telemetry to track and report on process optimizations, delivery throughput improvements, and team efficiency gains.

• Developer Experience (DX): Continually seek opportunities to improve the daily developer workflow, removing administrative friction and operational hurdles.
• Productivity Coaching: Foster a culture of continuous learning. Coach and enable the team on modern software engineering best practices, including the adoption of advanced developer productivity tools and AI-assisted development practices.
• Onboarding Excellence: Standardize and optimize the engineering onboarding process to accelerate time-to-productivity for new hires joining our established platform codebase.

Cross-Functional Coordination

• Dependency Management: Manage and align technical dependencies across Product Management, Engineering, and SaaS Operations teams.
• Intake Interface: Participate in regular delivery review gates to evaluate incoming technical requirements, ensuring delivery estimates are grounded in realistic capacity data.

• Min. Bachelor’s degree in a STEM or related field, or equivalent by experience.
• Technical Background (Preferred): A background as a software engineer or QA professional is highly valued, enabling deep empathy with the technical workflow and team challenges.

• 5+ years of experience as a Delivery Manager, Engineering Manager, Scrum Master, or Agile Project Manager in a product-led software development environment.
• Agile Expertise: Advanced command of Agile and Kanban methodologies, with extensive experience optimizing team workflows and configuring project management tools (Jira).
• Developer Empathy & DX: Deep passion for developer experience and workflow efficiency, with active engagement in modern development trends and developer productivity tools (including AI-assisted coding methodologies).

• Analytical Thinking: Strong data-driven approach to capacity planning, resource forecasting, and analyzing timesheet telemetry to track efficiency and performance metrics.
• Communication: Proven ability to manage cross-functional alignment across technical and non-technical stakeholders by communicating effectively and proactively. 

• Fluency in English is a requirement, additional fluency in Dutch is a bonus.

• Global, tight-knit team: Work alongside talented colleagues located around the world—people who pull their weight, support one another, and genuinely care about doing great work.
• High-impact role: You’ll have real ownership, plenty of autonomy, and the mandate to improve processes, drive change, and leave your mark on how we grow.
• Freedom to thrive: Our informal culture gives you the space and trust to do your best work without micromanagement.
• A company that grows with you: This is the kind of place where initiative is celebrated, ideas are heard, and your contribution truly matters.
• Hybrid work that works for you: We offer 4 days of remote work and 1 in-office day per week—more in-office time is always welcome, but not required.
• We include a competitive salary, company car with charging card, meal vouchers, group and hospital insurance, net allowances, a mobile phone subscription, and more.